Privacy policy

  • - Tim Samuel Design Pty Ltd (ACN 602 601 730), referred to as "we," "us," and "our," values your privacy and is dedicated to safeguarding your personal information.

    - This Privacy Policy elucidates how we manage the personal information we gather when you transact with us or utilize our website.

    - We may revise this Privacy Policy per business needs or legal requirements. Any revisions will be prominently displayed on our website. This Policy was last updated on May 15, 2020.

  • - Personal information pertains to details or opinions about an identifiable individual, whether recorded or not.

    - We may collect various forms of personal information from you through different means.

  • - Your interaction with our website determines the type of information we gather about you.

    - We collect personal information when you:

    • Engage in a transaction

    • Use our website or

    • Contact us through various channels including telephone, email, post, facsimile, or in person.

    - During a transaction, we collect your information including but not limited to your name, date of birth, contact details, and payment information.

    - When you access our website, we may log certain information for statistical purposes, including your IP address, visit date and time, and browsing activities.

    - Additionally, we may obtain information about you from third parties, for instance, when products are purchased on your behalf.

  • - You may browse our website anonymously however, transactions or interactions require identification.

  • - We may collect personal information through cookies when you use our website. You can manage cookie preferences through your browser settings.

  • - We utilize collected personal information to provide services, track usage, evaluate website performance, and enhance user experience.

    - Additionally, we may use this information for:

    • Providing information on products and services

    • Sending promotional offers

    • Conducting marketing activities and research

    • Responding to inquiries or suggestions

    • Improving product or service quality

    • Addressing website-related issues and

    • Enhancing your website experience

  • - We may disclose personal information to employees, advisers, or service providers as necessary for business operations or service delivery.

    - Personal information will not be disclosed to third parties unless required by law or with your consent.

  • - Upon request, we will provide access to your personal information for review or correction, subject to legal exceptions.

    - Proof of identity may be required for such requests, and a reasonable fee may apply for substantial efforts.

  • - We employ measures to safeguard personal information from unauthorized access, modification, or disclosure, including encryption and access controls.

    - While we endeavour to maintain security, we cannot guarantee absolute protection of information disclosed online.

  • - Our website may contain links to third-party sites. We are not responsible for their privacy practices and recommend reviewing their policies.

  • - This policy may be amended periodically without prior notice.

  • - For inquiries, complaints, or further information regarding personal information management, please contact:

    Tim Samuel Design Pty Ltd

    26/10-12 Girawah Place, Matraville, NSW, 2036

    E: info@timsamueldesign.com.au

    T: 02 9160 3408

    - Complaints regarding Privacy Act breaches can be addressed to the Office of the Australian Information Commissioner.